FAQ's

The Lac Vieux Desert Health Center has standard operating hours of 7:30 AM - 12:00 PM & 1:00 PM - 4:00 PM CST, M-F. The pharmacy hours are 7:30 AM - 4:30 PM, M-F. If there are any changes, we will do our best to communicate them via our Website and/or Facebook.

Yes! We are open to the public and would love to have the opportunity to be of service.

Masks are not required at this time but do recommend that if you have respiratory symptoms such as coughing, you consider wearing a mask when entering the clinic. Our medical director and team will continue to review and assess the latest information available and will make changes if necessary.

We recommend immediately contacting 911 for any emergency level health situation. While our clinics can certainly address many immediate care needs (see Q&A immediately below), they are not designated to provide emergency services.

No. You do not need to make an appointment for such a visit. The walk-in clinic is available from 7:30 AM – 12:00 PM and 1:00 PM – 4:00 PM CST, M-F, to patients with time sensitive needs. If you have a chronic or non-urgent issue, it is preferred that you schedule a visit to allow for optimal time and preparation prior to arrival.

Some examples of walk-in visits include:

• Rash
• Cough
• Congestion
• Sore Throat
• Ear Pain
• New onset of joint pain
• Eye redness or itching
• Cuts/lacerations
• New onset of back pain
• Sprains/Strains
• Bug/Tick bites
• Seasonal allergies

Please refer to our New Patient Web page where we have relevant information as well as a downloadable copy of our New Patient Registration packet. Our team will process the registration information and transferred medical records and will contact you with any questions and appointment scheduling information.

Our My LVD Clinic patient portal is available for our registered patients and can be a very useful resource. Please see this page for more information on how to register

Yes, you may! We encourage all patients to check with their health insurance provider to ensure coverage. Please also feel free to call us and we can let you know if we work with your insurance provider.

Lac Vieux Desert Health Center accepts most insurance plans and networks. We recommend contacting your insurance carrier prior to your visit to verify coverage, co-pay responsibility and that your insurance plan is participating with our clinics. For more insurance-related information, please feel free to visit our Billing and Insurance page:

Yes we do! We are very pleased to offer telehealth for our current patients for either primary care or behavioral health services.

Please bring your ID such as a driver’s license or Tribal ID, your insurance card and payment if any copays are required.

Yes we can and recommend that you contact your primary care provider in advance to have them authorize your prescription be filled by our pharmacy. If you are unable to contact your primary care provider, we can try to arrange an appointment for you with one of our doctors so they can review, consult and potentially approve a prescription.